I would like to congratulate on your young employee Patrick.
Patrick did an excellent job taking us through the various machinations of our new Lexus, but what was so impressive was the fact he dropped by our house In his own time to pick up the second key from our traded vehicle.
As soon as I mentioned that I had forgotten it, he offered to come by to collect it.
When he arrived, he took time to answer a few more questions I had about vehicle settings etc and was extremely helpful and polite throughout the process. Nothing was too much trouble.
Please pass on my best regards to Patrick, he is a wonderful example of excellent customer service.
Sarah | April 2020
First and foremost it was an absolute pleasure to have the support of Nicholas in purchasing the car. He was really helpful in ensuring my needs were met as far as arranging the car for pick up. Additionally when picking up the car Nicholas took me through the vehicle features and it was very evident he knew the relevant information. I was so impressed with Nicholas I’ve passed on his name to a work colleague that is considering the purchase of a new car.
Noel | February 2020
I purchased a used Lexus RX350 through Calvin last Tuesday. I just want to say that Calvin worked very hard to make it happen and I appreciate his efforts and his manner throughout.
The little touches of presentation on the day and his no pressure manner made for a very pleasant transaction experience.
Richard | February 2020
Just a quick note to thank you and the Lexus team, in particular, Antonia, Cassandra and Patrick, for making the purchase of our NX 300 such a great experience for Cheryl & I. Everyone we dealt with were very professional and importantly courteous and helpful. We are very happy with the car, it's a joy to drive.
Larry | 2019
I want to thank you for the great experience my wife and I had yesterday purchasing her car. As you are aware I have bought quite a few cars from your company and the buying experience has been very consistent. Always excellent.
Donald is a phenomenal sales representative and because he went that extra mile your company secured the sale.
Eddie | 2019
My wife and I just purchased an NX300 from your store - and were served by Nicholas.
This is a note to say he was excellent. We really enjoyed working with him. He did not ask us to write this ... and it is something we would rarely do ... but Nicholas was lovely to work with and we all got a great result from it.
Garry | 2019
I had been looking for a new vehicle for a few weeks (Mercedes, BMW, Audi, Volvo & MacArthur Lexus) before phoning Lexus Chatswood. I was put through to Sales Consultant, Nicholas who was most informative & professional & best of all followed through in sending me details I had requested & following up via phone.
I purchased my previous car via Lexus Chatswood (was dealing with Lexus Parramatta, but a work colleague recommended Chatswood) was only dealing with MacArthur Lexus this time for convenience (much closer), should have just dealt with your office from the start & will in the future.