TESTIMONIALS
Gina Kap
“What a delight it’s been dealing with Henry and the team at Lexus. They handled everything so and we received 10 star treatment. So happy with my purchase and the service they provided. I highly recommend them.”
Alax Stankovic
“Liam & the team at Lexus Chatswood made buying my new car a breeze. Exceptional customer service, professional and the transaction was so seamless and smooth. Highly recommend.”
Jeffrey
“The service experience has been pleasant, served attentively by the front desk Rehman with great coffee and snack during waiting time. Good follow up and clarification from service consultant Tisan, with affordable pricing for one-off parts replacement that has kept my preowned vehicle in a good condition.”
Suresh K
“It’s really great service all staff are very friendly to people very knowledgeable and supportive. Donald and Uwe done their jobs well one more I booked second GX550.”
Eva Lina
“We recently purchased a vehicle from Lexus Chatswood through Donald for the car purchase and Uwe for the finance. They were exceptional to work with, professional and always patient with us. We will only be dealing with Lexus Chatswood from now on, highly recommended! Great work!”
Julia Hu
“Exceptional service at Lexus of Chatswood Service, in particular recommend Sharon Ngaue. She has gone above and beyond to help me this Friday, being incredibly helpful, accommodating, which means a lot to me as I don’t understand anything about cars. It’s rare to receive this level of care and professionalism. Highly recommend Sharon and the Lexus Chatswood service team.”
Angel F
“The team at Lexus of Chatswood are amazing. Such a dream to deal with. From the moment you walk through the showroom door to the day you drive away with a new car the interaction with everyone is professional and welcoming. I highly recommend Patrick if you are thinking of buying a new Lexus!”
Xiaotong Can
“Very good service. I appreciate their expertise and after sales support. This is my second Lexus purchased from Lexus Chatswood and salesperson Calvin, and the experience has been consistently excellent.”
Korolos Ibrahim
“Exceptional service at Lexus of Chatswood Service, thanks to Leo. From start to finish, he’s been incredibly helpful, accommodating, and quick to resolve any minor issues. His communication is clear, timely, and genuinely customer-focused. It’s rare to receive this level of care and professionalism. Highly recommend Leo and the Lexus Chatswood service team.”
Julia Dahl
“Professional, efficient, honest and genuine. I cannot say enough about my experience with Liam Ryan from Chatswood Lexus. He listened, answered and anticipated questions and addressed any potential concerns. Would 10000% recommend.”
Sandor Menyhart
“Thank you to the team at Lexus Chatswood, including Jun and Uwe! Your help and ongoing support have been greatly appreciated. This excellent customer experience reflects not only honesty, customer care and outstanding product knowledge of the cars but also a genuine understanding of individual personal requirements. Highly recommend!”
Marilyn Stoneham
“Super service and great coffee! Lovely friendly receptionists make you most welcome and feel very important. Car comes home to you washed and shiny and clean after an excellent service. Friendly lovely atmosphere. Makes you feel very important!”
Coco Yu
“Henry He is such amazing sales. I have a lot of questions and difficulty. He is very patient to explaining and solve all the difficulties. Sometime at night Henry still answer me and explain how to setting the car. I would highly recommend my friend to him for buying Lexus.”
Aditya Asawa
“A big thank you to Lexus of Chatswood. We had a great experience with our sales consultant Patrick and the delivery manager Braedyn. Both were impeccably professional and very patient with us. Buying a new car can be daunting, but these guys make it super easy and a very enjoyable experience.”
Thao Dinh
“The salesperson Calvin Lai was professionally attentive throughout the process. Excellent service. Would definitely recommend this business to anyone. Thanks again Calvin.”
Lawrence
Daryl
“Lexus service. If there is a better more comfortable lounge to wait while your Lexus is being washed or serviced I want to know. This is better than a foyer of a 5 star hotel. Great coffee, Wi-Fi, papers, tv, business meeting areas. They have thought of everything. An absolute pleasure to be there. Why would you buy a Lexus from anyone else. Magic.”
Alexander
“Our family have been buying and servicing our cars through Lexus of Chatswood for the past 15 years. Customer service is above and beyond any other manufacturer I have dealt with. If you are in the market for a Lexus this is the place.”
Wassana
“Easy, no pressure, smooth process, quick to deliver. I absolutely recommend Lexus of Chatswood, a professional team. Walked in, two weeks later drove out with my RX 300 crafter edition, at an easily negotiated price that I was happy with, more than happy with. Thank you Calvin & John.”
Vir
“Bought a car during the height of lockdown. This is my second new car purchase and this was extremely pleasant. Calvin was extremely helpful and provided me with a great price and the car arrived to my house on the back of a truck. This was all during the height of the NSW lockdowns and global semi-conductor crisis. Overall this was the best buying experience I have ever had. Thank you for the beautiful car and great service.”
Daniel
“Can’t fault these guys. This is the only workshop I use to service my car even though I live over an hour away. Polite and respectful staff. I can’t recommend Lexus of Chatswood enough.”
Billy
“Great customer service. Patrick was very attentive to our needs and was willing to help every single step of the way. Good follow up and always kept it friendly and honest. Would definitely recommend Lexus of Chatswood based on customer service alone”
Stephanie
“Excellent service. Wonderful staff. Great facilities with amazing coffee. They really look after you. Couldn’t fault them. Give you plenty of time. Explain what needs to be done and are totally professional.”
Gloria
“This is my first Lexus and our family's first Lexus!
I really would like to thank Kingsley Wang from Lexus Chatswood for his great service and support. I still remembered the very first discussion with Kingsley in May this year, at that time, I have 2 models under consideration but really hard for me to choose. Kingsley helped me on choosing the right model by asking me questions, listening to my needs of the car, testing drive both models with me and showing me all the key features etc. He is a very good listener who would like to understand customer's needs and very professional sales person who gave me some really good advices.
After we paid the deposit, Kingsley even keeps in touch with me by providing some updates of the delivery. We really appreciate the follow up calls and the level of communication was just amazing. Big thank you to both Kingsley and Lexus Chatswood, it was absolutely great experience with you guys, Thank you again!”
ROMAN
"Amazing service at the finance department of Lexus Chatswood! Especially from Uwe Gromen! He took care of our finances and provided the best service at every step!"
ROBERT
"I brought my car into your Lexus Service Centre this past week, to get the 'sap on my paintwork' looked at.
I was treated royally, and your guys fixed the issue inside 30 minutes.
Once again I am extremely impressed with the service I received. I truly believe that service is a differentiator for Lexus and I tell anyone who asks if I like my Lexus that I love my car and I'm blown away by the service I receive."